Work at Sweet Monster.

Position

Personal details

Are you 18 years of age or older? *

Yes No

Work eligibility

Are you legally eligible to work in the United States? *

Yes No

Are you currently enrolled in school? *

Yes No

Will you, now or in the future, need sponsorship to work in the US? *

Yes No

Which of these can you bring on your first day? (For the I‑9 work form)

US passport or passport card Driver’s license or state ID, plus a Social Security card or birth certificate Permanent resident card, work authorization, or employment permit I am not sure what I have — I can check with my family

Optional. Federal law asks every employer to verify who can legally work, so we need one of these before your first shift.

Will you consent to a mandatory controlled substance test? *

Yes No

This is a condition of employment. You would be told before you are scheduled.

Have you ever been convicted of a felony or misdemeanor? *

Yes No

Answering yes is not an automatic disqualification. We review each application individually, consistent with Illinois Fair Chance / Ban the Box rules.

Availability

Check the days you can work, then write the earliest and latest times you can start and end each shift.

Are you able to work weekends and nights? *

Yes No Weekends only Nights only

Can you stay late for overtime or an extra shift when we need you? *

Yes Sometimes No

Education

Work history

Most recent first. Include volunteer work, family business, church, sports teams, or anything unpaid. If you have no work history, that is fine — leave this blank.

Most recent job

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Previous job

References

A coach, teacher, pastor, family friend, or former manager. Please give us three if you can; two is enough. Not a family member if you can avoid it.

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Short skills test

No right or wrong answers, and we do not quiz you on it. It just helps us know how to train you.

1. What is the first thing you do when a customer walks in?

1Say hi right away and ask what they are in the mood for 2Wait for them to look around, then offer help 3Ask if the line is theirs 4Keep making drinks and let them call me 5Other (write your own)

2. A regular orders their usual drink. You remember it. What do you do?

1Ask them to order again so it is not wrong 2Start it and say “the usual?” while you make it 3Tell them we are out and offer something else 4Point them to the menu 5Other (write your own)

3. A drink comes back wrong. What do you do first?

1Apologize, remake it right away, and tell a manager 2Explain that the customer must have described it wrong 3Give them their money back and send them out 4Ask them to come back later when it is quieter 5Other (write your own)

4. You see a coworker not following a food safety rule. What do you do?

1Say nothing, it is not my job 2Tell them politely, and tell a manager if it keeps happening 3Post about it on social media 4Fix it for them without saying anything 5Other (write your own)

5. It is busy, the line is out the door, and you are behind. What do you do?

1Slow down so you do not make mistakes 2Ask the team what needs help and jump in there 3Focus only on your station and ignore the rest 4Take a break until it calms down 5Other (write your own)

6. Pick the closest meaning of the word “thorough”

1Quick 2Complete and careful 3Friendly 4Loud 5Other (write your own)

7. Pick the closest meaning of the word “reliable”

1Someone you can count on 2Someone who is early 3Someone who talks a lot 4Someone who is funny 5Other (write your own)

8. You drop a full cup on the floor near the register. What do you do?

1Wipe it up fast, put out a wet-floor sign, tell a manager 2Leave it and tell the next person to clean it 3Hide it under the counter and order more cups 4Joke about it and keep going 5Other (write your own)

9. A customer says the drink is not what they ordered. You check and it is exactly what they asked for. What do you do?

1Tell them they are wrong 2Remake it anyway so they leave happy, then tell a manager 3Refuse and point at the receipt 4Ignore them and help the next person 5Other (write your own)

10. A customer asks if something is gluten free and you are not sure. What do you do?

1Say yes to be nice 2Say you are not sure, check the ingredient list or ask a manager, then answer 3Tell them everything here is gluten free 4Tell them to look it up themselves 5Other (write your own)

11. Rank these from most important (1) to least important (4) in your own words

Fast, Friendly, Clean, Accurate. Type a number next to each one.

FastRank for Fast, 1 to 4

FriendlyRank for Friendly, 1 to 4

CleanRank for Clean, 1 to 4

AccurateRank for Accurate, 1 to 4

12. A customer is on their phone and does not respond when you ask their name. What do you do?

1Repeat the question louder 2Wait patiently, smile, and ask again once they look up 3Make up a name for the cup 4Skip them and take the next person 5Other (write your own)

13. You disagree with a manager’s decision during a rush. What do you do?

1Argue in front of customers 2Do it their way now, then ask about it privately after 3Do it your way and say nothing 4Quit on the spot 5Other (write your own)

14. What does “team player” mean to you, in your own words?

1Doing my own job well and nothing else 2Helping others even when it is not my task 3Being the loudest one in the room 4Letting others do the work for me 5Other (write your own)

15. You have three tasks: restock napkins, wipe the counter, and finish a drink order. The customer is waiting. What do you do first?

1Napkins 2Counter 3Drink order 4Do all three at once 5Other (write your own)

16. A customer asks for something not on the menu. What do you do?

1Say no, we only sell what is on the menu 2Check if we have the ingredients, and ask a manager if it is close 3Say yes and hope it works out 4Tell them to go somewhere else 5Other (write your own)

17. What do you do at the end of your shift?

1Leave right at closing time 2Check my station is restocked and clean, then tell the next person anything they should know 3Ask someone else to finish my side work 4Hide what still needs doing 5Other (write your own)

18. What is your favorite thing about this shop or our food? (Short answer)

Your answer

19. Tell us about a time you handled a difficult customer or coworker. What did you do? (Short answer)

Your answer

20. If we hire you, what is the one thing you want to be known for here? (Short answer)

Your answer

Employment math test

In many workplace settings, workers need to know how to do basic computation problems involving decimals, percents, and fractions. Sometimes you may also need to solve word problems. You may encounter problems involving measurement and time.

Instructions: Please show all work and write your final answer in the space provided. Type your work in the box, or write it on paper and bring it in with you. All fifteen answers are required.

1You are a cashier at a grocery store. Your customer, David, buys a pound of bacon for $1.39, one dozen eggs for $1.29, and a pound of coffee for $2.79. What is the sum total of his purchases? If David gives you $10.00, what is his correct change?

Answer

2Wanda baked 168 cookies, packaged them in boxes of 12, and sold each box for $1.20. How many boxes of 12 can be packaged if there are 168 cookies? What was the total amount of money that Wanda made for all of the boxes sold?

Answer

3Mary charges $8.50 per hour to clean a house. If she works 25 hours, how much does she earn in one week?

Answer

4William earned $9.50 an hour. He worked 40 hours one week and received a bonus of $75.00. How much did he earn that week?

Answer

5Each truck from Jones Removal Company can haul 500 pounds of trash at a time. On Wednesday the company has jobs to remove 1,500 pounds of trash from one site, 500 from another site, and 2,500 from a third site. How many total pounds of trash will be moved by Jones Company that day? How many trips will it take for the Jones Company to remove all of the trash?

Answer

6$41 + $21.4 + $6.3 + $280

Answer

7$17.2 x 40 =

Answer

8Mr. Ortiz has to successfully interview 90% of his assigned households. He was assigned 500 households. He has interviewed 430 households so far. Has he met his goal?

Answer

9Your new cell phone battery needs to be charged for 3 hours and 45 minutes before using it. If you plug the battery into the charger at 8:20 a.m., you should wait until what time before using it?

Answer

102610.0 miles - 2554.8 miles =

Answer

11What is 80% of $1,200?

Answer

12Joan ordered carpet that was 11/16 inch thick. The pad underneath was 5/8 inch thick. How much thicker is the carpet than the pad?

Answer

13A customer wants to purchase new carpet. Her bedroom measures 12 ft by 15 ft. How many square yards does the customer need to buy?

Answer

14Danielle got to work at 9:30 in the morning. She worked a six-hour day plus she took a 45-minute lunch break. What time did Danielle leave work?

Answer

15Mike works as a waiter in a restaurant. A couple comes in to have dinner and spends $45.00. Mike needs to add on 6% sales tax to the couple's bill. Mike also knows they will tip 15% on the original bill. Including the tax and tip, what is the total amount of money the couple should give Mike?

Answer

Additional information

Can you lift about 50 pounds? (Cases of milk, syrup, ice)

Yes No With help or a cart

Can you stay on your feet for 5 hours or more?

Yes No Yes, with short breaks

This job requires a certified Food Handler card (ServSafe). Can you get it within 30 days of being hired? *

Yes I already have one No

We will help you sign up. The online course and test usually take about two hours.

Have you served in the US armed forces?

Yes No

Applicant statements